Since we check every ticket at the door, photo ops and autographing we have had to turn away tickets from anyone other than those bought our box-office or website as there have been counterfeiting going on (people making copies of their scannable pre convention bought tickets). If you plan on buying your tickets at the door PLEASE make sure not to buy tickets from anyone you don’t truly know and trust. Because we have to wait for guests to give us their flight information we can not tell you in advance when these autograph sessions will occur until the convention schedule is posted at this website a few days before the event. Sometimes autographing runs into the early evening or later when guests appear late in the day. We can not, however, refund tickets for a convention admission based on a guest cancellation, beyond of course specific autograph and/or photo op tickets.įor those attending our conventions and making travel plans: please know that the majority of guests that appear on stage do so usually in the later part of the day (although that is sometimes different for actors working on a current series). ![]() In the rare case of a guest cancellation we always try to do our best to replace performers. ![]() Thanks!Īll guests are announced when contracted, and all convention contracts include clauses allowing actors to cancel if they get film and/or television work. Customer Support E-Mail: ANY problem you have please write to us at:Īnd we'll look into it and get right back to you.
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